What is your return policy?
For 52 years we've guaranteed satisfaction. We've
been pleasing customers since 1952. If you're not
completely satisfied with your merchandise from
Taylor Gifts we'll refund the price of the product
- even personalized items!
How do I exchange or return an item?
Please send your package, within 90 days, including your return and exchange form, via a prepaid, insured, traceable method. Be sure to provide proper packaging to ensure the product is returned to us with the same careful consideration we used to ship it to you. Indicate the reason for the return/exchange on the back of your shipping invoice and mail it back to the following address:
