How do I place an order by phone?
Call our toll-free number any time, 24 hours a day, 7 days a week (including holidays) at 1-800-829-1133. Please have your payment information (credit cards only for phone orders) and order information ready.
Who do I contact with questions or concerns regarding a previous order?
If you would like to speak to a live customer
service representative regarding a question,
concern or problem with your order, please
do so between the hours of 9:00 A.M to 4.00
P.M. Eastern Time, Monday through Friday at
610-725-1100.
I have questions regarding my order or your website and I don't want to call.
Our on-line customer service representatives are some of the best in the business. CLICK HERE or e-mail your concern or question to tgcustomerservice@taylorgifts.com, just be sure to include your full name, order number and reason for writing. All e-mails are answered within 24 hours if sent during business hours on weekdays. Weekend inquiries will be answered by the end of the day on Monday. You DO NOT have to have purchased on-line to utilize our on-line customer service feature!
We strive to provide you with the best on-line customer service you've ever encountered, whether you ordered by mail-in order form, fax, phone or the web!
